The Magazine of Personal Technology

Monday, 15 October 2007

Nokia E 90 Communicator

Mobile Computer or Mobile phone? You decide.

The New Nokia E 90 Communicator has been recently released in South Africa. This phone has more memory, processing power, and features than the average laptop from a few years ago. Steven Ambrose lives with the E 90 and tries to decide what it really is, and what it means for all of us.

Nokia have been the number one mobile phone handset company for many years, and their phones have mostly been at the leading edge of cellular technology, so when Nokia released the new E range of mobiles, most companies in the mobile arena sat up and took notice. The E 90 is based on the Symbian 9.1 and 3rd edition S60 operating system. In simple terms this is a smart, very smart phone.

In order to explain what a smart phone is and does, I must digress just a little. The Symbian operating system has its roots many years ago as a PDA (Personal digital assistant, namely the Psion) operating system At the time this was a revolutionary device, that hoped to replace the diary as we knew it. The Psion was characterised by being extremely user friendly, and intuitive, and carved quite a niche for itself amongst the geek and business crowd. The latest iterations of the Symbian operating system, as used by Nokia and other phone manufactures, is light years ahead of that used in the original PDA’s. Nokia presents their phones as mobile computers and in all reality they are.

The Nokia E 90 has only one drawback, in my opinion, so we will get it out of the way before we really start. The E90 is big, very big, it won’t fit in a pocket, it is not for a handbag, and it cannot be ignored when on the desk. In short, if small and unobtrusive is your need, then this device is not for you.

That being said, the Nokia has everything else you can, and can’t imagine, in a mobile device. As specs mean very little in the real world, I am not going to enumerate the spec sheet in this review, you can find this info at http://www.nokia.co.za/.

The main feature of the phone, for me, is that when closed it is the quintessential Nokia. If you know and have used a recent and not so recent Nokia phone, then this phone is instantly easy to use and instantly recognisable. The phone has the following main features which I actually used, Wi-Fi, 3G HSDPA, Quad band, so it works in most of the world, a full web browser and a great e-mail client, 3.2 Mega Pixel camera, full QWERTY keyboard and not very useful GPS and mapping.

In order to help make clear what smart phones are and where they fit in I have included a small excerpt from a series of Insight articles authored by David Wood in 2005 for Symbian:-
“Smartphones in 2005 are roughly where the Internet was in 1995. In 1995, there were, worldwide, around 20-40 million users of the Internet. That's broadly the same number of users of smartphones there are in the world today. In 1995, people were debating the real value of Internet usage. Was it simply an indulgent plaything for highly technical users, or would it have lasting wider attraction? In 2005, there's a similar debate about smartphones. Will smartphones remain the preserve of a minority of users, or will they demonstrate mass-market appeal?

Personally, I have no doubt as to the answer. Smartphones are for all. Smartphones - the rapidly emerging new category of advanced computer-based programmable mobile phones - will appeal to all users of mobile phones worldwide. Smartphones are built from highly advanced technology, but they won't require a highly advanced understanding of technology in order to use them. You won't need to be a computer whiz kid or the neighbourhood geek to get real value from a smartphone. Nor will you need a huge income to afford one. Smartphones will help us all to keep in better touch with the friends and colleagues, and information and discussions, and buzz, that are important to us, and they are opening up new avenues for entertainment, education, and enterprise alike.

Smartphones increasingly use their computer-brains and network-connectivity to:
  • Excel at all sorts of communication - instant messaging, email, video conferencing, and more.
  • Help us to organise our to-do lists, ideas, calendars, contacts, expenses, and finances.
  • Boost our effectiveness in our business life - connecting us smoothly into corporate data systems.
  • Entertain us with huge libraries of first-rate music, mobile TV, social networking, and games.
  • Guide us around the real world, with maps and location-based services, so we never get lost again.
  • Subsume our keys, ID cards, tickets, and wallets - so we can leave these old-world items at home.
  • Connect us into online information banks covering every topic under the sun.

In short, smartphones are rapidly becoming our preferred mobile gateway into the ever growing, ever more important digital universe.”

I have lived with this phone for a few weeks and can only say that it impresses me more and more, unlike some other so called smart phones that land up irritating more and more.

The question I get asked by most people who see the phone, and that is all people, (as I said you can’t hide this phone), is the E 90 worth it? The simple answer is yes and maybe. It is not for all of us and its cost and functionality, and most of all form factor make it fairly specific in its utility.
In order to make sense of all this and remembering that Gadget is.... a gadget magazine, I put the Nokia E 90 through the Gadget 5 point test and here are the results.

Is it ready to use ?

Open the box, insert your SIM card, put in the battery, enter the PIN and off you go. I did not read the instructions, as Gadget Geeks are prone to do, yet found it simple to get up and running. The basic phone features are available on the front panel, and are exactly the same as most recent Nokia cell phones. Making and receiving calls, sending SMS’s and finding contacts are intuitive and easy to do. One other point, the E 90 switched on fast, unlike some Phones based on the rival Windows Mobile platform. The phone comes supplied with all the needed accessories such as good pair of headphones, stereo of course, travel charger and PC cable.

Is it easy to use ?

I have gone on at length that this is a mobile computer not a phone, yet the genius of this device is that before you begin to explore its computer persona, it is a Nokia mobile phone and behaves exactly as you would expect.

I am not going into this side of the phone as it has been explained and reviewed more times than I can Google, save to say Nokia have always been one of the leaders in mobile phone interfaces. Nokia phones are easy to use and very intuitive.

This brings us to the rest of the phone; flip it open for best effect and the outstanding widescreen display lights up. The keyboard can as well if you wish, which is a useful and thoughtful touch. A row of quick access buttons on top of the small, but easy to use keyboard, gives direct access to the main features of the phone.

This is however where the learning curve comes in, read the manual I implore. I did not and quickly became lost in the vast array of features and capabilities the E 90 has. Once you go through he basics it does become clear and the actual use of the features are intuitive, as expected from a Symbian based system. Once again I must point out that this phone takes some effort and involvement to get the most out of its capabilities. Like many computers you need to spend some time familiarising yourself with what can be achieved.

The included PC synchronisation software is a must for getting the most out of this phone, and again the software installed first time with little fuss, and setup of the synchronisation and linking the phone to my computer was simple with the help of the well designed Nokia software. This is also an area that most users struggle with. Nokia PC software is smooth, well thought out, and best of all easy to install and use. Once synchronised the E 90 had all my contacts, calendars, emails, pictures and anything else I may need on the road. For me this is the most useful features of the phone. No need to boot up my laptop when out at meetings in order to access you diary and notes, or even documents, as the E 90 has built in MS Office compatible readers and tools.

Does it deliver on its promise ?

The E 90 is such a capable device, and tries to cover so many bases, that this may well be its main downfall. Like the PVR in your home, that only your teenager fully understands and uses, the full capabilities of this device may never be used. The extensive feature set in itself can be a problem.

The phone is easy to use, promise delivered; the Smartphone functions once understood are intuitive and deliver on their promise. The communication features, such as Wi-Fi can get a bit irritating by continually asking for user input, as turning off the search functions reduces roaming ability and needs way to much fiddling to make it happen.

Mostly this device delivers and continues to deliver. The one area that I found poor was the GPS. And it was not the actual functioning of the GPS, but rather the thought that went into using the GPS.

You have to connect to the internet to download maps, and the basic device does not have navigation from the get go, you have to pay for the maps. In a device of this price and feature set, the local South African maps and navigation sets should be built in and ready to use. If you want more, such as Europe and the USA, it makes sense to buy them. I did not and, could not, use the GPS features due to this, and also found the sensitivity to satellites a bit low. My trusty Garmin just did the job far better. Perhaps Nokia’s recent purchase of Navteq, will give them the push to improve this in the future.

Is it innovative?

In the fast moving world of Mobile devices, the Nokia E 90 stands out. Its predecessor was available for a few years, unique in cell phone terms. This device combines so much functionality and utility that it will be a trusty and essential companion for many users for a long while. The Nokia E 90 is a trend setter in many ways, and indicates where we will be going in the future with mobile communication.

Is it Value for Money?

After having spent some time using this device, with its classy, sleek metal body, and tactile keypads and the outstanding screen, which by the way works in direct sunlight, value becomes a relative term. The phone is not cheap, but then a comparable laptop is not cheap, a Rolex is not cheap, neither is a Ferrari, and this device is at the top end of the Mobile food chain. The question I finally asked was it worth its high price tag, and the answer is a resounding yes. If you want the best and can use the features and functionality the Nokia E 90 offers, then it is one of the best smart phones I have used. Would I pay for one? Again yes I would, as giving up the review device will leave a large hole in my mobile communications, and reduce the efficiency of my working day.

In conclusion, the E 90 Communicator is a phone; it also is a computer, and so much more. I have briefly touched on its features; I did not mention its very good Music Player and expandable memory, there is just too much for one review.

Simply put I love this phone, more than that, I really use this phone and even better, I think the phone loves me.

Sunday, 07 October 2007

Sigma by Tellumat, the sum of all communications?

The all-in-one Small Office-Home Office business telephony-and-broadband solution has just been launched in South Africa. Steven Ambrose takes it for an extended call, with our Gadget 5 point test, and sees if it delivers.



The Sigma is made by Ireland’s Lake Communications, Sigma has been designed largely with British Telecom in mind, which BT has used to spearhead its single-line broadband push against fierce competition in the United Kingdom.

“What’s been good for BT’s customers will be hugely enabling in South Africa’s vibrant small, medium and micro-enterprise market,” says Bennie Langenhoven, GM of Tellumat Telecoms. “We expect to see a lot of delighted faces when our customers hear where the Sigma’s all-in-one platform will take them.”

Part of this delight will come from the fact that the Sigma replaces a large amount of equipment in the average small office. In our case it replaced an answering machine, portable phone, ADSL Router, Wireless Wi-Fi gateway, Caller Line ID unit, VOIP adaptor and lots and lots of cables.

Standing up in a compact black and metal-grey case, the Sigma has a deceptively small form factor of 20cm (wide) by 19cm (high) by 8cm (deep). For its modest desk footprint, it packs the following features:

•ADSL modem
•Wi-Fi access point with WEP and WPA support for encrypted security
•Four-port network hub (allowing four PCs to be linked up and connected with the outside world via ADSL, or other broadband connection such as WIMAX)
•Mini-PBX (two standard Telkom exchange lines)
•DECT (cordless phone) base station with support for four handsets
•The Sigma can accept all GAP compatible phones, so you can connect your GAP compatible Siemens or Panasonic portable phones directly.
•Four wired telephone extensions, supporting old-school analogue or digital phones with LCD displays and hands free capabilities
•Built-in firewall
•Built-in voicemail
•Voice over IP support (two SIP 2.0 trunks which work with many VOIP Providers)
•Least-cost routing (international calls automatically redirect via your VOIP service provider), and
•Full remote management capability, via a Web interface
•It even has door-phone functionality, whereby a door mechanism can be wired to the Sigma to remotely lock or un-lock the front door or gate from any phone.

Is it ready to use?

The test unit arrived in a well marked and presented box, with printed and full electronic documentation on a disc. The instructions are clear and fairly simple. Getting the unit plugged in and basically working was simple, and all basic setup via the web interface was also relatively simple. Setting up the ADSL modem as well as the other more advanced options, such as VOIP, was a bit of a challenge, and it did take us a while to get all the functions working as advertised.

In short, the unit is not really ready to use out of the box. The Web interface lacks a set up Wizard, and requires a good working knowledge of routers, SIP and VOIP servers, as well as ADSL setup, and other fairly technical issues, in order to get the unit working optimally. We however recommend a competent installer, or expert. If you are not entirely comfortable with all the above jargon, you should leave it to an expert. Tellumat have a wide and established installer base in South Africa, so the setup issues may not be a problem.

Is it easy to use?

Once up and running with all features configured, the Sigma is really simple to use. The switchboard operates from the digital handset or portable phone with real ease, and makes your small office or home, really feel and sound professional. The feature phone supplied, allows access to most of the features of the switchboard, including retrieving and setting up the voicemail system, which I must note is really useful, as the system has a voicemail box for all incoming calls, and each extension also has its own voicemail. The large LCD screen and well marked buttons and controls on the feature phone are easy and intuitive to use.

After careful set up, the MWEB VOIP extension line, which we use at Gadget, worked exactly like a normal Telkom line, and we were able to route all overseas, as well as long distance and cellular calls, exclusively via this line. We were also able to route all local calls exclusively via the one Telkom line, which has a Telkom closer package with 1000 free call minutes, in order to maximise our savings.

Does it deliver on its promise?

The Sigma is a full featured switchboard, and with the other features mentioned above, worked exactly as advertised. Once properly set up and configured, the Sigma is indistinguishable from any switchboard you would find at a large company. The Sigma will make your small company feel big, and increase your efficiencies in the office.

Is it innovative?

The Sigma is a collection of mature and well represented technologies found in most small offices, and increasingly in up-market homes. Each of these technologies, such as ADSL routers, are not innovative in themselves, but what does make the Sigma stand out, is that it combines all of these technologies in a small, compact, and most of all affordable package.

The average user will be hard pressed to find all the above functionality in a single device and then keep all of them running seamlessly. Despite my reservations on ease of setup, setting up all the Sigmas functionality in separate and individual units, would be far more challenging.

Is it value for money?

On this front the Sigma is a real winner, the recommended retail price in South Africa is in the region of R6000-00, with one feature Phone and one DECT Portable Phone. In most cases this could include the installation and setup. If you had to buy each of the features in separate units, you could spend more, and get lots of setup and operating headaches into the bargain. After some research we could not presently find any unit in South Africa with the same features and functionality for close to this price.

In conclusion, we don’t often get a review item that really delivers and adds real value to the office, the Sigma is a really useful, and really simple, compact unit with externsive functionality that we are still exploring. If you need a full function switchboard, and have ADSL or any other broadband connection such as WIMAX or iBurst, this unit fits the bill. The Sigma integrates all your home, and small office communication needs, into one small box. The Sigma is truly the sum of all your communication needs in your small office and at home.

Steven Ambrose